Refund policy

Returns

The Customer may return items purchased to Grass Seed Online within 14 days of purchase. To arrange a return please email contact@grassseedonline.co.uk.

Returns and refunds are not available on bespoke seed mixtures.

When returning items, the Customer must arrange and pay for their own shipping, the products must be in a resalable condition and any seed packaging must not have been opened. Credits will not be issued until the goods have been received and inspected.

For more full information, please refer to our full terms and conditions.